FAQ

Simply browse our collections, select your desired items, choose size or variants if applicable, and proceed to checkout to complete your purchase.

Yes. Once your order is successfully placed, you will receive an order confirmation via email or other contact details provided during checkout.

Orders can only be modified or cancelled before they are processed. Please contact us as soon as possible after placing your order.

We accept payments through secure payment methods available on our website. Available options will be displayed during checkout.

Yes. All payment transactions are processed through trusted third-party payment providers using secure encryption.

We currently ship within Indonesia and global International shipping worldwide.

Once your order has been shipped, you will receive tracking information via email or messaging platform.

No. You may check out as a guest, but creating an account allows you to track orders and manage your details more easily.

You can reach us through the contact form or official communication channels listed on rafi.co.id.