Privacy Policy

At Rafi & Co, accessible via rafi.co.id, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

By using rafi.co.id, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal information such as name, email address, phone number, shipping and billing address
  • Payment-related information processed securely through third-party payment providers
  • Account information when you create an account on our website
  • Order history and purchase preferences
  • Technical data such as IP address, browser type, device information, and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders, payments, and deliveries
  • Communicate with you regarding orders, promotions, or customer service inquiries
  • Improve our products, services, and website performance
  • Prevent fraud, unauthorized transactions, and misuse of our website
  • Comply with legal and regulatory requirements

Cookies & Tracking Technologies

rafi.co.id uses cookies and similar technologies to enhance user experience, analyze website traffic, and support marketing activities.

You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

Sharing of Information

We do not sell or trade your personal information. Your data may be shared only with trusted third parties for the following purposes:

  • Payment processing
  • Shipping and logistics services
  • Website hosting and analytics
  • Legal or regulatory compliance when required by law

All third-party partners are required to protect your information in accordance with applicable privacy standards.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to safeguard your data, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or update of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

Requests can be submitted through the contact details available on rafi.co.id.

Third-Party Links

Our website may contain links to third-party websites. Rafi & Co is not responsible for the privacy practices or content of such external sites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the official contact channels on rafi.co.id.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Rafi & Co